First, Supwatch guarantee all orders enjoy free shipping service!
Logistics transport time
In most cases, Estimated delivery time for FREE shipping within the USA is 7-25 business days. Estimated delivery time for FREE International shipping is 14-35 business days (depending on your country). Because customs procedures & protocols vary by country, our estimated shipping times do not include the time it might take to clear your customs agency. Most of our customers outside the US report little to no duties/taxes due.
The shipping time can be greatly influenced by following issues: extreme weather, post office delay, customs clearance, local protest, etc. In this case, we are incapable of guaranteeing a timely delivery, but we will try our best for timely delivery of the order from our side.
If a package is returned or failed to deliver, Please contact our customer support email address: firstname.lastname@example.org
In most cases, All orders are processed and shipped out by 5pm (PST) Monday through Friday on regular business days. Orders placed/received after 12:00pm (PST) will be processed the next business day.
We send customers a notification email containing tracking information the evening your order is shipped. You can also track orders by logging into your account. Click on ‘My Orders’ and a tracking number can be found under ‘View’.
All orders are fully insured against damage, loss and theft. Shipping insurance is free.
As per PayPal requirements, we can only ship an order to a confirmed shipping address.