We offer a 3 year extensive warranty on any new timepiece bought at Supwatch.
Our warranty covers the most important part of a watch: the movement. No matter how complicated, we are well-equipped and ready to repair it with the utmost care. In addition, we will replace your battery for 3 years from the date of purchase. Our warranty does not cover any damage to the movement resulting from mistreatment, improper use or from the wearer exceeding the manufacturer’s water resistance limitations. Additionally, we do not cover the watch case, bracelet, strap, crown, stem, crystal/glass and the watch finish. The warranty will be voided if there are signs of shock to the watch.
We do not cover the watch case, bracelet, straps, crown/stem, crystal/glass, finishes, damage caused by excessive wear-and-tear, physical abuse or damage resulting from exceeding the limitations of the water resistance of the watch.
-These warranties are valid only at Supwatch. Repair or warranty service performed by someone other than Supwatch will void these warranties.
-To the extent permitted by applicable law, Supwatch disclaims any liability for consequential or incidental damages for breach of written or implied warranty on any item, including merchantability or fitness for a particular purpose.
GUARANTEE OF AUTHENTICITY
All items sold by Supwatch are 100% genuine and authentic with their original serial numbers intact. Additionally, all items sold by Supwatch are brand new, unworn and free of defects, unless they are clearly described as “Certified Pre-Owned.” All new Supwatch items include original packaging, care manuals, and warranty cards, where applicable. All Supwatch items are sourced directly from the manufacturers.